Privacy Policy

Information we collect

Contact details you provide. When you join our early-access list or submit a venue referral, we collect the email address you enter and, for referrals, the venue name you provide.

Payment information at kiosks. When you tap to rent a power bank, payment is processed by our third-party payment processor. We do not store your full card number on our servers.

Usage and device data. Like most websites, we automatically receive standard log information such as IP address, browser type, and pages viewed, used to keep the site secure and reliable.

How we use your information

To contact you about product availability, respond to your inquiries, and administer the referral program.

To operate, maintain, and improve our kiosks, website, and services.

To detect, prevent, and address fraud, abuse, and security issues.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate (such as our email and payment providers), and only as needed to deliver the service.

We may disclose information if required by law or to protect the rights, property, or safety of Offline Networks, our users, or the public.

Data retention

We keep contact information for as long as needed to provide the service and for legitimate business or legal purposes. You can ask us to delete your information at any time.

Your choices

You can unsubscribe from our emails at any time using the link in each message. To request access to, correction of, or deletion of your personal information, contact us at hello@offline-networks.com.

Contact us

Questions about this policy? Email us at hello@offline-networks.com.